The Sales Support Specialist manages a multifaceted role encompassing sales enablement, customer success, and project coordination. They develop sales collateral and offer marketing support to sales teams, while also ensuring post-purchase customer satisfaction and feedback collection. Additionally, they coordinate timelines and resource allocation across marketing sub-teams and plan brand-promoting events such as trade shows and webinars.
- Develops sales collateral such as presentations and one-pagers, coordinates with the sales team for any marketing support they need.
- Ensures customer satisfaction post-purchase, solicits feedback, and develops case studies/testimonials.
- Coordinates between the various sub-teams, ensures timelines and make sure resources are allocated efficiently.
- Events Coordinator: Plans and organizes trade shows, webinars, and other events that can help in marketing and brand building.
- Compliance coordinator: Ensures that all marketing materials and activities comply with industry and company regulations and standards.
Bachelor’s degree in marketing, Business, or related filed.
Previous experience in marketing activity
Knowledge in MS Office and CRM software.