Field Service Engineer for Bio Production and Analytical Chemistry Products

Field Service Engineer for Bio Production and Analytical Chemistry Products

We are seeking a highly skilled and experienced Field Service Engineer to join our team, specializing in Bio Production and Analytical Chemistry products.

The successful candidate will play a crucial role in providing technical support, maintenance, and training to life sciences diagnostic research laboratories and hospitals across Israel.

Position description:
  1. Execution of Installations:
    • Handle the installation of Bio Production and Analytical Chemistry products efficiently and accurately.
  2. Repairs, Upgrades, and Routine Maintenance:
    • Perform repairs, upgrades, and routine maintenance to ensure optimal performance of equipment.
  3. Preventive Treatments and Fault Repairs:
    • Conduct preventive treatments and troubleshoot faults in hospitals across the country.
  4. Technical Problem Resolution:
    • Provide effective solutions to complex technical problems reported by customers.
  5. Technical Training:
    • Conduct technical training sessions for customers to enhance their understanding and proficiency in using our products.
  6. Analysis and Monitoring:
    • Analyze and monitor device failures for the purpose of continuous improvement and efficiency.
  7. Technical Communication with Manufacturers:
    • Maintain continuous technical contact with manufacturers in English, implementing notices, updates, and managing faults.
  8. Assistance in Service Activities:
    • Collaborate with and assist in service activities in other areas as required.
  9. Flexible Working Hours:
    • Demonstrate willingness to work on weekends and beyond normal working hours to meet customer needs.
Position requirements:
  • At least 3 years of experience as an engineer or service technician in life sciences, research, diagnostics, high-tech, or related fields.
  • Background in electronics, electrical, or mechanical engineering. Practical engineer or engineering education preferred.
  • Good command of English (speaking, reading, and writing) is required.
  • Strong interpersonal skills to effectively interact with customers and team members.
  • Ability to withstand stress and manage multiple tasks simultaneously.
  • Capability to work both independently in the field and collaboratively within a team.
  • Ability to detect high-level faults in electronic, mechanical, and pneumatic equipment, including working with complex schemes.
  • Enthusiasm for hands-on technical fieldwork and a commitment to delivering excellent service.
  • Ready to travel around the country (Israel) as required.
  • Certified electrician license is an advantage.

If you meet these qualifications and are passionate about delivering high-quality service in the field of life sciences and diagnostics, we encourage you to apply for this exciting opportunity.

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